Merz B Schwanen 2m15 tee ink white
*Country specific vat rates will be calculated during checkout
You can return your goods within 10 working days.
Returns from Outside EU,
We can only accept a return if a proper return invoice is pasted on top of the box in the enclosed pouch. You must contact us in advance . In addition, you must provide us with a track number so that we can track your shipment. All costs charged to us such as import duties and clearance costs will be deducted from your refund
Send all correspondence to email@example.com
We are happy to assist you.
Returns inside EU:
Please send all goods in unwork or washed condition, all tags original attached to:
8300 Knokke Heist
Returns must have the original labels attached like they arrived and for shoes no scratches on the soles or pleats in the upper leather from trying on.
We dont offer free returns.
Products from our clearance section or sales, delivered to countries outside the EU are not returnable.
You will find all information about this in our FAQ page.
Still questions? Mail us; Customerservice@fransboonestore.com
Return rules for clearance items outside EU -
Clearance items -30% -50% are not eligable for a return when purchased outside EU
When purchased in EU the rules are like the non clearance items.
CHANGED RULES FOR RETURNS OUTSIDE EU
FROM JANUARY 1ST!
From january 1st 2023 returns from outside EU are only possible using a UPS label provided by us after your request within 5 days after receipt of the goods! (this label has to be purchased and paid online) all info: