RRL New Riley Backpack Harris Tweed and Suede

You can return your goods within 10 working days.

Returns from Outside EU,

We can only accept a return if a proper return invoice is pasted on top of the box in the enclosed pouch. You must contact us in advance . In addition, you must provide us with a track number so that we can track your shipment. All costs charged to us such as import duties and clearance costs will be deducted from your refund

Send all correspondence to customerservice@fransboonestore.com

We are happy to assist you.

Returns inside EU:

Please send all goods in unwork or washed condition, all tags original attached to:

Frans Boone

Herenweg 10A

8300 Knokke Heist

Belgium

+32(0)50739262

Returns must have the original labels attached like they arrived and for shoes no scratches on the soles or pleats in the upper leather from trying on.

We dont offer free returns.

Products from our clearance section or sales, delivered to countries outside the EU are not returnable.

You will find all information about this in our FAQ page.

Still questions? Mail us; Customerservice@fransboonestore.com

Return rules for clearance items outside EU -

Clearance items -30% -50% are not eligable for a return when purchased outside EU

When purchased in EU the rules are like the non clearance items.