Frans Boone x Pantherella Waddington Cashmere Socks Soft Teal

Due to recurring issues with customs processing under Delivered Duty Paid (DDP) terms, we no longer offer DDP. All international orders are shipped Cash on Delivery (COD), meaning local taxes, duties, and customs charges are payable by the customer upon import. For shipments outside the EU (including the UK and Switzerland), required customs and origin declarations are applied in line with applicable Free Trade Agreements (FTA). Shipments to the UK fall under the EU–UK Trade and Cooperation Agreement (TCA). Where applicable, a Statement of Origin or Invoice Declaration / Preferential Origin Statement will be included on the commercial invoice to support reduced or zero import duties under the relevant FTA or TCA. Please note: We are not responsible for customs decisions, delays, assessments, or errors made by local customs authorities.

Here you can find all info about returning an item FAQ

Return rules for clearance items outside EU -

Clearance items -30% -50% are not eligable for a return when purchased outside EU

When purchased in EU the rules are like the non clearance items.